Should I contact the finance company as well to let them know we have canceled the contract? BBB Business Profiles generally cover a three-year reporting period. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. All we ask is that you follow a few simple guidelines. You May Like: Disney Vacation Club Rentals Grand Californian. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Timeshare owners speak out against Hilton Head Island resort Palmera Vacation Club ranks 198 of 1943 in Real Estate category. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Palmera Vacation Club ratings, reviews and complaints - Time Shares I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. No travel service of real value is ever free. Just went through a similar situation as you. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Travel benefits are administered by third party providers under contract with RCI, LLC. We didn't start to look into it more until we got home Sunday night. All rights reserved. File a complaint. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. The guy then became upset and challenged us why we could base our decision based on something online. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. What is Palmera Vacation Club's Instagram? Business Profile for Coral Resorts - Better Business Bureau Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. All-Inclusive resorts may charge a mandatory all-inclusive fee. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. we are convinced we made a BIG mistake and composed a letter to cancel the contract. go back to original rules when we joined or get out of contract. BBB is here to help. You are using an out of date browser. Sleeps 8 . Theres nothing worse than a cramped hotel room and lack of personal space. Other restrictions may apply. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. true. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. purchase it back from us. However, I cannot afford this. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Can any body help me? The comments included "So you like throwing your money away?this is money you already spend on your vacations". He quickly started to get upset with us, making smart comments to us too (like other people on this thread). We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. [email protected]. It was basically, sorry sucker attitude. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Palmera Vacation Club reviews & complaints. Washington Seller of Travel Reg. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This is not the first time that we have had issues with getting people to respond, Desired outcome: TUG saves owners more than $20 Million dollars. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. I just want out. Taxes, additional fees and charges may apply. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. get quotes and more. They lied about what the points would get us. If I were you I'd get out of there as quick as you can. The only outcome youve been selected for is a fleecing. They have their own points system to be used within the resorts that are on Hilton Head. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Customer Reviews are not used in the calculation of BBB Rating. Hang onto your paperwork. They were looking for Maintenance fees. Time Shares. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Proudly SupportsTimeshare.com. | This was enough to scare us away. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. She gets rude too and tells us she guesses we just like to waste all of our money. View Details. I am old and cannot afford to pay for this time share. Promotional discounts and offers may not apply to all properties. 46 inquiries They tell you it will take a little over a month after the sale before your on-line account for reservations is active. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Palmera Vacation Club has resolved 1 complaints. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. So he takes us to another person so we can "check out". This allows us to verify that our reviews come from real guests like you. Palmera Vacation Club - Timeshares / Vacation Rentals Forum OMG!!! BBB reports on known marketplace practices. Some property-based clubs claim, or at least imply, that your membership is an investment. They think all they have to do is change their name or change management companies and people won't find out. Palmera also has a Facebook page that we should all be posting on. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. Does anyone else have experience with this and any advice? Start a new search, then select a related item from the autosuggest. Everything you need for a luxurious relaxing vacation. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Palmera has an "F" rating with the BBB. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Palmera Vacation Club. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. My dad had this happen and he called them and said he was not paying anothe dime. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Contributions should be appropriate for a global audience. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Copyright 2020 Business Consumer Alliance All Rights Reserved. 602357907. Scam Clue 3: A promotion claiming youve been specially selected for membership. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Verified customer. All Rights Reserved. Palmera is deducting $295 out of my checking account a month. Sign up for free now, Sign up for free to participate on the website. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Nov 15, 2016. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. In reality, timeshares are not bad. Already have an account? We asked plenty of questions, figuring 4 heads were better than 2. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. He showed us the availability for the following year during the same week we purchased. Is this your company? Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. If we can verify it in our system, an email will be sent to you with your password. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Nothing has been done and calling makes it clear no one cares. Your contribution should be yours. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Contributions should be travel related. the 2 timeshares we were trading in would be sold and that we One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Usage Type Annual . Washington Seller of Travel Reg. The BBB has this "company" graded an F with a multitude of unresolved complaints. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. VSI the company that supposedly sells your previous timeshare is also irreputable. Consider how much of your income goes towards bills and what you have left over at the end of each month. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. 602560941. Hawaii TAT Broker ID #TA-023-193-6000-01. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Seller of Travel Reg. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Still wondering why people buy timeshares? Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. To use our mobile site, please enable JavaScript. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. I just feel so bad for all of the people that get swindled by vultures like these. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. a 5 week time share at Island Links Resort in Hilton Head, SC. Amount in Dispute: $1,500.00 Theyre also applicable regardless of the comments tone. Reviews are most valuable when they are original and unbiased. After all, it's not their money but yours. I should be able to sue myself out of this contract since they did not sell my current time share. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Palmera Vacation Club Members Association, Inc. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. Perhaps, the finest resort community along the Atlantic Coastline. Sounds like your bases are covered. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. So they could either buy it back or he'd just quit making payments, so they let him out of it. Why? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Hopefully the refund will post in a couple days! In We purchased a 3000 point timeshare for $12, 500 from Palmera Please be wary when you go on this tour. In fact, about 85% of timeshare owners love their brand or resort. I have already paid $2655 plus $846. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. Keep in mind, a timeshare is not a financial investment. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. Interested in Palmera Vacation Club? We wouldn't budge. Palmera Vacation Club Sales Executive Salaries in the United States Login to participate on the website. Amount Settled: $0.00. One thing I have now witnesses and everything was recorded just last year before COVID 19. How much do you spend normally on your hotel? Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. This offer only applies to new reservations. We put down $1200 on our credit card and signed the financing paperwork for the rest. Each unit is professionally decorated and refurbished every year. Barcelo bought out Occidental right . I am one of those seniors who purchased on the promise that they would sell current time share. Type in the email address you registered with. Palmera Vacation Club | RCI.com JavaScript is disabled. Submit a complaint and get your issue resolved. showed us were significantly less than what was actually As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. Write reviews, ask and respond to questions, Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. All of the one star reviews that you read are TRUE. Each unit is professionally decorated and refurbished every year. I told them I was waiting on a check from them to pay off my old time share. I am still suffering with cancer issues and cannot pay my medical bills. Click here to get notifications about new complaints of Palmera Vacation Club. It's clear there is no intention of honoring that. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Weeks Float . Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Remove some or all of your filters below. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. Book by 8/15 for travel through 12/15/22. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. We bought 3,000 points for around $13K. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Click here to explore the Palmera Portfolio. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Read full review of Palmera Vacation Club. Unlimited Vacation Club - Members Only Please! With the average cost of a timeshare, you will have already made up what you paid for and more! Vacation Club membership. wisconsin. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike .