Since the lowest PAN-OS you mentioned is 7.0.2, I would recommend running the agent at version7.0.2-2. Mobile Network Infrastructure Feature Support, PAN-OS Releases by Model that Support GTP, SCTP, and 5G Security. Initially, we were trying to do user mapping by implementing User Mapping Using the PAN-OS Integrated User-ID Agent. To configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal, perform the following steps: Follow these steps to enable Azure AD SSO in the Azure portal. Thank you for the reply. This port must match the XML API port configured on the Palo Alto User Agent. From PAN-OS 8.1 we support half a million machine mappings as well. Perform the install. Where Can I Install the User-ID Credential Service? 12:32 AM In Windows 2008 and later domains, there is a built-in group, Event Log Readers, that provides sufficient rights for the agent. HiTypically, you want to run the agent at the same or lower version than your PA firewalls. The button appears next to the replies on topics youve started. User-ID agent upgrade consideration - Palo Alto Networks LIVEcommunity - User-ID Agent Upgrade - LIVEcommunity - 78131 Click Accept as Solution to acknowledge that the answer to your question has been provided. If NetBIOS probing is enabled, any connections to a file or print service on the Monitored Server list is also read by the agent. Click Accept as Solution to acknowledge that the answer to your question has been provided. This website uses cookies essential to its operation, for analytics, and for personalized content. Click Accept as Solution to acknowledge that the answer to your question has been provided. Just asking because the UID agent release notes say it'll only work with supported releases : The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. When the Palo Alto Networks User-ID agent is configured in Fortinet as a pingable device, Fortinet sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. Thanks for the tip, I thought those two would be compatible but turns out not. Before you begin, review the release notes to learn about the new features, known issues, and issues we've addressed in the release. You install the User-ID agent on a domain server that is running a supported operating system (OS) and then connect the User-ID agent to exchange or directory servers. I am running version 8.0.4-5 of the UID agent. If a host is registered to a specific user, when a different user logs onto the host, that new user's user ID is sent to Palo Alto Networks with the host IP address. Panorama > Managed Collectors. A Palo Alto Networks Captive Portal single sign-on (SSO)-enabled subscription. See Add or modify the Palo Alto User-ID agent as a pingable. Time is stored in minutes. wmic /node:workstationIPaddress computersystem get username, Windows 2003 /2008 / 2012 / 2012 R2 or 2016 Servers, Windows2019(for User-ID Agent 9.0.2 and later). Domain controllers ip address - add all the DCs in the domain. When the limit is reached, the least recently used entry is removed (LRU cache). Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. This setting is under User Identification > Setup > Cache on the User ID agent: Confirm that all the domain controllers are in the list of servers to monitor. So either the agent or the firewall are using out of date certs or some other mismatch. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. The logon as a. - edited Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. This information identifies the user to Palo Alto Networks allowing it to apply user specific policies. What is the impact with the firewall with PAN-OS 7.0.7 if the User-ID agent running on 8.0.1-21 version? is sent to the Palo Alto Networks User Agent. Use the table below to enter the data for the Palo Alto Networks User-ID agent. If WMI probing is enabled, make sure the probing interval is set to a reasonable value for the amount of workstations it may need to query. Is it possible to disable the certificate check in User-ID Agent 8.0.4? For Reply URL, enter a URL that has the pattern The service account must have permission to read the security log. Palo Alto UserID Agent Configure Steps. Add or modify the Palo Alto User-ID agent as a pingable. Learn more about Microsoft 365 wizards. In the Basic SAML Configuration pane, perform the following steps: For Identifier, enter a URL that has the pattern Domain admin has this by default. Session control extends from Conditional Access. Fill in the following information: Domain name - FQDN of the domain, for example, acme.com. Panorama Web Interface. What problems or vulnerabilities does this present? If I go into monitoring, i can see logs populating just fine and if I go into the cli and run. This website uses cookies essential to its operation, for analytics, and for personalized content. Next to Identity Provider Metadata, select Browse. In the Azure portal, on the Palo Alto Networks Captive Portal application integration page, find the Manage section and select single sign-on. The member who gave the solution and all future visitors to this topic will appreciate it! What Features Does Prisma Access Support? That said, PAN-OS 6.0 was end-of-life March 19, 2017. I have configured as per all documentation however I am getting the following log messages popping up in the agent software: Failed to validate client certificate, thread : 1, 1-0! Ofertas empleo en BARCELONA SECURITY ADMINISTRATOR SENIOR I think this may be left over from when we were trying to implement the integrated user-id agent. The domain controller (DC) must log "successful login" information. Container in the Inventory where this device is stored. The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. If you are not confident the workstations will respond to WMI probes, set the user ID cache timeout to a higher value since the mapping will be dependent upon the users login events. I actually just removed my v8 UID agent and installed the v6 version (had to remove the service first though with a "sc delete "UserIDService" command, super annoying) and all working now. How to Upgrade User-ID Agent? - Palo Alto Networks Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Direct integration of FortiNAC with versions of the firewall prior to 6.0 is not supported. Users can be authenticated with any DC in the domain, so you can enter up to 10 IP addresses. A message is also sent when one user logs . Enable user identification on each zone to be monitored. I have 2 servers with the user-id agent and 2 servers with the terminal server agent all set up and working. By continuing to browse this site, you acknowledge the use of cookies. Integrating Palo Alto Networks Captive Portal with Azure AD provides you with the following benefits: To integrate Azure AD with Palo Alto Networks Captive Portal, you need the following items: In this tutorial, you configure and test Azure AD single sign-on in a test environment. Configure Name, Host (IP address) and Port of the User-ID Agent. Both settings are under User Identification > Setup > Client Probing on the User-ID agent : In some cases the WMI probe will fail because the workstation may be running a local firewall or it may not be a member of the domain. The domain controller (DC) must log successful login information. Initially, we were trying to do user mapping by implementingUser Mapping Using the PAN-OS Integrated User-ID Agent. There's a cert issue for sure with the SSL connection. Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Select the metadata.xml file that you downloaded in the Azure portal. Simplified Steps: Create. Determine which user account can be used by the user-agent to query the domain. When the Palo Alto Networks User-ID agent is configured in FortiNAC as a pingable device, FortiNAC sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. These connections provide updated user-to-IP mapping information to the agent. It might work if you fix the certs as mentioned earlier but I'd go and upgrade to a supported version. Enable or disable contact status polling for the selected device. I am running a v6.0 Palo virtual firewall and trying to connect to a user-id agent on a Windows 2k8r2 server. Registration methods To get the actual values, contact Palo Alto Networks Captive Portal Client support team. USB/Thunderbolt external Ethernet adapters, Host registration and user authentication, WinRM Device Profile Requirements and Setup, Add or modify the Palo Alto User-ID agent as a pingable, Replace a device using the same IP address, Set device mapping for unknown SNMP devices, Assigning access values and CLIconfigurations, Apply a port based configuration via model configuration, Apply a host based configuration via the model configuration, Apply a CLI configuration using a network access policy, Apply a CLI configuration using a scheduled task, Requirements for ACL based configurations, Registration Approval (Version 8.8.2 and above), Portal configuration - version 1 settings. Select a PC in the domain to install the user-agent software. Date and time that the device was last polled successfully. Log Collector Configuration. Is there any other thing I can check? Add or modify the Palo Alto User-ID agent as a pingable We are planning to upgrade the User-ID Agent from version 6.0.6-4 to7.0.3-13. User-ID Agent Settings. Palo Alto Networks Captive Portal supports. Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. Palo Alto Networks: Firewalls, Panorama, Minemeld y Expedition CheckPoint: SmartCenter, SmartEvent, Gateways Symantec: Symantec Management Center, Advanced Security Gateway Netscope Secure Web Gateway Approximately the time spent by category 25 % Support and resolution Incidents 20 % Change Management I'm using PAN-OS 6.1 and have the same problem. The User-ID agent version is 7.0.5-3. I have searched for a similar error but can't find anything close. You can manage your accounts in one central location - the Azure portal. Determines how often the device should be polled for communication status. Make sure the local machine does not have any firewall that is blocking inbound connections to that port. - edited Which Servers Can the User-ID Agent Monitor? Before installing User-ID, run through the following checklist: Installing and Configuring the User-ID Agent, Configuring the firewall to communicate with the User-ID Agent. Other messages: Please start the PAN agent service first. The User-ID Agent monitors the domain controllers for the following events: show user group name group name (this will be the DN), https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFWCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:27 PM - Last Modified08/17/22 16:33 PM. Select Not Applicable. : September 19, 2022 Review important information about Palo Alto Networks Windows-based User-ID agent software, including new features introduced, workarounds for open issues, and issues that are addressed in the User-ID agent 10.1 release. Network connectivity to the DCs and to the management port of the firewall. The third party agent communicating with the same authenication credentials as FortiNAC, utilizing the ability to unify credentials across multiple products (e.g., Single Sign-On). What GlobalProtect Features Do Third-Party Mobile Device Management Systems Support? can it monitor, and where can I install the User-ID Credential service? Log into support.paloaltonetworks.com and download the latest User-Id Agent. This is sent with the logged in user ID to Palo Alto. Ignore list - IP address of the terminal server, any other machines that could potentially have multiple users logged in simultaneously. Description of the device entered by the Administrator. 07:34 AM. PDF Palo Alto Networks Compatibility Matrix - University of Wisconsin Port number of your choosing - any port number not currently used on this machine. In this section, you'll create a test . In this case, if the cache timeout is exceeded after the initial login event, the mapping will be deleted even though the user is still logged in. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. such as the, Add the Palo Alto Networks User Agent as a pingable device in, In Event to Alarm Mappings, you can map the. I am truly at my wits end, cannot seem to find anything useful about this online and not sure how to troubleshoot this. Lists all available device types. Unfortuntely I have to use the latest version because this is the only version supported on my 2016 DC. You should be able to select users or groups. To get to the service: admin tools > service > pan agent > log on > switch from local user to this account, then select the user that will be used for this service. Prisma Access and Panorama Version Compatibility. We ran this config for nearly 2 weeks with no issue before then. User-ID agent upgrade consideration qafcopa L1 Bithead Options 03-24-2017 03:42 AM Hello, I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can enable your users to be automatically signed-in to Palo Alto Networks Captive Portal (Single Sign-On) with their Azure AD accounts. Allow list - subnets that contain users to track. On the Select a single sign-on method page, select SAML. In this section, you test your Azure AD single sign-on configuration with following options. Both firewalls connected to the same User-ID agent server. The domain admins group has this right, but a new group can be created in AD that has this right added to basic user rights. In the bottom left corner of the Zone properties page, check the box to Enable user identification. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue. The button appears next to the replies on topics youve started. The key can be retrieved manually or by selecting Retrieve. In early March, the Customer Support Portal is introducing an improved Get Help journey. The LIVEcommunity thanks you for your participation! https:///SAML20/SP/ACS. 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In this section, you configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal based on a test user called B.Simon. When you click the Palo Alto Networks Captive Portal tile in the My Apps, you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. User-ID agent to exchange or directory servers. Log into support.paloaltonetworks.com and download the latest User-Id Agent. Domain name - FQDN of the domain, for example, acme.com. - edited Port number of your choosing - any port number not currently used on this machine. If you are not using the Windows User-ID Agent and your firewall is version 6.0 or later, you must configure FortiNAC to integrate directly with the firewall. User-id error after commit - LIVEcommunity - Palo Alto Networks In a different browser window, sign in to the Palo Alto Networks website as an administrator. Download and install the latest version of user-agent from. I have not tested versions that far apart but will this even work ? Before you begin, make sure you review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Firewall Config Templates(network) not showing up in Panorama. In all cases, the newer event for user mapping overwrites older events. Displayed when Palo Alto User Agent is selected in the SSO Agent field. For Palo Alto Windows User-ID agent versions prior to 7.0.4, the XML API must be enabled to allow communication with, Hosts that will be affected by or managed by the On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.. On the Set up Palo Alto Networks - Admin UI section, copy the appropriate URL(s) as per your requirement.. Alternatively, you can also use the Enterprise App Configuration Wizard. From the left pane in the Azure portal, select, If you are expecting a role to be assigned to the users, you can select it from the. By continuing to browse this site, you acknowledge the use of cookies. What Do You Want To Do? etc ), Screen shots from the release notes of pan os 7.0.0. Tutorial: Azure Active Directory integration with Palo Alto Networks In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal.