**Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. Enjoy reading our tips and recommendations. Unsubscribe easily. Long time customer of Straight Talk. In short, the two companies are not related. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. How Do I Purchase a Plan with Straight Talk? I am a prospective customer of Straight Talk. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. I called ST customer service. Phone was fine for a month. Why Ripoff Report will not release author information! Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Straight Talk Phone Number You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. Refill with your credit card right from your device. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. You need help? Verification can help ensure real people write reviews about real companies. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Calling customer support is useless. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. They also have a rewards program so you can earn points to get free monthly plans. Hiding negative complaints is only a Band-Aid. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. She switched me over and I told the next person what happened. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. MOBILE WEBSITES: Access the mobile web site version of your choice. All business will get complaints. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. on 2/28 at 3:05PM I use the app to refill my monthly service and it always goes off without a hitch! I even went bought a new Sim card. We value your privacy. BasicTalk 911 service operates differently than traditional 911. Alarms, TTY and other systems may not be compatible. I am very angry. TRACK USAGE: You may download a Data Usage app such as My Data Manager. And this doesn't make any sense at all. Use the charger that came with your phone to avoid battery damage. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Sorry you won't get any! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Never had any other carrier! You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. > Pay My Bill. This company and the people who work here are so horrible. For assistance, please contact us at 1-877-430-2355. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Where do I start! You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! This helps your unused balance roll over to the next service cycle. Your phone should be active within minutes; however the activation process may take up to one hour. I have purchased my plans by the year for long time as well. I got the box and a 1 month data card. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. You'll see a list of merchants you've subscribed to. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. There wasn't one person that I spoke with that even cared. WebStraight Talk offers a variety of plans depending on your needs. Yesterday we discovered that we can't call the New York State Police. What are the reasons for cancelling the Straight Talk service? Do not work with this company it's a scam. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. I've talked to 6 customer care agents was promised to get a call back twice that never happened. Do not work with this company. I am now in the process of changing carriers because of how horrible they are and continue to be. Straight Talk has continued to offer quality services since launching a few years ago. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. WebCustomer Service Chat Access Reward Information Download it now! Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. I have been without service since 1/02/23. They say they'll call you back. The didn't know there own settings to get their phones to work. and maybe a couple more hours before they can get it fixed. Contact Us Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. The service was great and I never had an issue that caused any inconveniences. You will also receive a text message with the details. Information may be transmitted with a delay and may not reflect actual balances. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. Turn off Bluetooth and GPS when not in use. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Sign up to receive our free weekly newsletter. Press # three times. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. Posted by nepaguy001. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. Calls are billed in one-minute increments. There is nothing like a good deal. Still no service. Check the "Battery Use" screen to review features or functions that have been consuming your battery. DEVASTATING to my business. on 2/28 at 12:51PM WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Unacceptable. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Please select which one you wish to keep. DO Not do business with thieves. You'll get all the information you need right on your phone! Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. I have questions that Wal-Mart can not answer. Sometimes, they might try to convince you to remain with them. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. WebStraight Talk, Inc. Have question about your phone or service? You have exceeded the amount of Smartpay items allowed in your cart. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. Enter your phone number and pick the keyword that best fits your needs. Yes, you may change your Straight Talk phone number. Their website claimed my transaction didn't go through even though my credit card was charged. Lets get it Straight. Straight Talk also sells cell phones in their physical stores and also on their website. Does Straight Talk offer a refund after cancellation? Have an issue or a question search the site, Need help? Chat with Support Call Directly Need guided support? Click below for our Contact Information and hours of operation! navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. I asked what request and he said that the ticket was closed and there was nothing else he could do. We will get back to you in a few minutes. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. I mean extremely rude. Great help!!! If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. WebStraight Talk is committed to providing our customers the best customer service. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Straight Talk will unlock phones for current and former Straight Talk customers for free. PLEASE if you want good service or a good phone plan look ANYWHERE else. Find another carrier. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. See 911 for details. You will need to perform a separate checkout for the items in your cart. SMH!!!! You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Now Im sitting here on hold again for over 20 min now. It goes against our guidelines to offer incentives for reviews. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Straight Talk Wasted half a day! Today I was told I would only need a credit card to sign up for service. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. They all told me no problem they can get it working. Apparently I am not the only one with issues. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. I turned it off and back on still no service. Original review: Feb. 1, 2023. They constantly use data and can slow down the processing speed of your phone. This whole situation is f*cked up and I dont know what to do. Customer service gives no true resolution to the issue. Just a Philippine call center that is undertrained and could care less to do their job. Depending on location, powered by 5G or 4G Jan 4th of 2023 lost all coverage and internet. No international roaming allowed. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. I was forced to accept the free Verizon sim. I can not find a way to contact them if I am not a customer. File a Complaint Against Straight Talk He hung up. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. All rights reserved. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. I let him know this in no uncertain terms. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. The 2nd person wanted me to scratch off the pin on the data card. Service is currently available for your address. FAQ. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. You have quick access to the information you need from the fly out Menu on the top left. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. Find out how we combat fake reviews. No one knows how to help or even cares. I ordered a Samsung Galaxy S10 from their website. Reward Points have no cash value and cannot be transferred to another customer. I spent HOURS on the phone with customer service getting the same answer every time. It's a scam. Who is ED Magedson - Founder, Ripoff Report. We then hung up. Here are 8 tips for writing great reviews. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. So even if you wanted to keep your phone number it's impossible until THEY update their system. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. A couple hours later my phone lost service. Conveniently this happens while Im broke down in the middle of road. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. > Print Monthly Statement. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Refill with your credit card right from your device. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Straight Talk Customer Service | Its Free to Join! WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Straight Talk does not own their own cellular towers. I asked for a manager or someone that could do something. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. So I'm out money with no phone or service and thus far no solution offered. It allows the users After converting to the Verizon sim, my line has shown "inactive" for weeks. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. My phone service is not working. You can use our automated system or speak to a Customer Care Representative. Yes, you can with the Straight Talk Bring Your Own Phone program. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns INSTALL NOW>> Forget about data limits! Called customer service and she did not help me at all. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Dial *#06# on your phone to find out what it is. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. Calls must originate from the US, or Puerto Rico. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Please save your time and don't do this service. Privacy policy When I got home to do the setup it said I had no service at my address. All rights reserved. We've created these shortcuts and apps to try to help customers like you (and ourselves!) You have exceeded the amount of items allowed in your cart. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com .