then they wanted to combine 2 contracts in 2018 into one and sell us more perks. What should we do? The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. Has anyone been affected by them via a lawsuit or credit ding? I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Me and my mom were mislead and not they said our membership cancellation is not valid. This is when we knew the postings on the Internet were so very true. Please we nees help. Same issues here, please let me know if you found solutions or atty, or any lawsuit. We recommend you contact your timeshare company before working with a timeshare exit company. He said they will process my deposit refund. How to Get Rid of a Timeshare in Florida? We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Possibly the attorney General also! 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. If there is a lawsuit, let me know guys, I was a victim too. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. I feel Sorry for those who have suffered from this kind of scam. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . Im Michelle. What a lead in! Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. Cancun, Quintana ROO Mexico C.P. It has now been almost 5 months and I am losing faith they will ever pay me back. Please contact me at [email protected]. How To Cancel a Manhattan Club Timeshare? http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. Filed March 20, 2017 This was again was a bad mistake. May 22, 2010 @ 12:56 PM). Same happened to me in Playa del Carmen. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. How To Get Out of a Diamond Resorts Timeshare? http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. A fast Google search will load several past timeshare exit scams that you educate yourself on. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. Ask to use the internet to download the real form from the IRS. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. I bought their package and regret it very much. You will speak with two reps who tell you that they are giving a . I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico Were happy to help in any way we can. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. when we went to the sellers office we were told they do not buy back units. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. We discovered tons of Timeshare Compliance reviews validating these services. They had already charged my credit card for the deposit. Our "VIP week" couldn't be booked at all. I asked to see the rules and they changed the subject. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? Jan 06, 2019 4:36 pm EST. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Some of the lies: Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. We only recommend companies with high ratings and strong track records in the industry. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. My fianc and I looked at each other the entire time wondering why in the world we were doing this. They said they cannot do business via phone, fax, or email. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Search. We also suggest never working with an organization without first having everything recorded in an official agreement. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. I'll never agree to waste a full day of my vacation with these scammers again. The first was to continue with the upgrade - which we did not want. If the plaintiff loses the case, no one is compensated. They refused to show me these mysterious rules. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. That was enough though. I have collected evidence to support the claims of thousands of people deceived from this company. Its very important to google the company and read reviews about them especially if you put out big money . In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. We strive to be the trusted resource you can count on in the most important . Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. What are the process you did? Overall makes it challenging to cancel their contracts. How to Cancel Hyatt Residence Club Timeshare? [email protected], We are also victims of Sunset Group. We are in the same boat and now they are threating us to ruin our credit. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. Author of the review. Hopefully one day their tactics will end, I meant they are professional scammers. I wanted to cancel but my wife wanted the SUV for the week. - [email protected]. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. This never happened, so we wrote several additional emails to this firm. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. Search Close. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) Were eager to assist in any capacity we can. How to Get Out of Raintree Vacation Club Timeshare? On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. The plaintiff is . You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. #5. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. If youre stuck in a Sunset Group timeshare contract, youre not alone. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, You can imagine that I that point I knew something was wrong with this and I was dealing with cons. Search Close. this is a site in teh USA who says they files a case. I cannot use my name but was scammed also. Any updates on this? How To Get Out of a Timeshare with Grandview Las Vegas? Hi goaliemike, we are here in cancun, we were scammed. The presentation was very high-pressured and very distracting. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! We are Americas #1 Timeshare Exit Resource. The complaint has been investigated and resolved to the customers satisfaction. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. There are no reviews yet. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. A scam is an illegal scheme designed to cheat you out of your money. YOUR PERSONAL INFORMATION IS SECURE. In short, the rule requires the . The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. I am sure this will cause them to threaten a law suit and other tactics. The document they show is a complete fake. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. There is equity in the "purchase". The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Cancel Timeshare Mortgage and Maintenance Fee? They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. Beware of timeshare scams in Mexico! I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. Menu. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. has a reference to a class action law suit filed in 2017 I insisted on reading a sample contract under the guise of, if I like it I'll sign. They refuse. There have been a few lawsuits Sunset Group has been involved in. Can You Get Rid of an Escondido Towers Timeshare? Please read and let me know what you think. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. You may also end up having to pay hundreds or even thousands of dollars in fees. Are you surprised, you shouldn't be. They refused. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. It was very overwhelming and confusing. It does not guarantee you any actual access to a room for any amount of time. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". How to Get Out of a Sheraton Vistana Timeshare? While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. What should we do? Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! If there is an Action Lawsuit going on some one please contact me thank you. 1. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. They promise you everything and deliver NOTHING! Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. Case #PSC 1701479 You can explore this all the more effectively by reading past timeshare exit reviews. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. After this they charged our credit card and cashed a "check" payment for the same month's payment. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. www.sunsetscam.com My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! Im praying one day there will be a law suit against them. Sunset Group is a family-owned timeshare developer. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. Menu. I would also be interested in any class action lawsuits or any way to getting our money back. There are options for getting out. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! We were at this so called "90 minute presentation" for the entire day, almost 8 hours! We were being scammed and taken advantage of financially. They said we could come anytime to use our 'week'. Please don't fall for anything that has Royal Elite's name on it. Legitimate Exit Companies that Buy Timeshares? How to Get Rid of a Timeshare with a Mortgage Balance? by consumers, for consumers. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. It's such a shame that these crooks are taking advantage of vacationers. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. This was in March and up until this day they still haven't paid our membership to Ice Gallery. By continuing well assume youre on board with our privacy policy. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. Signed, Welcome to Sunset Properties Group! We review timeshare exit companies so owners can make an informed decision. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." Sunset Beach Group review: Scam. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. The company takes great pride in taking care of all your needs before, during, and after your stay. www.sunsetscam.com 6. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. Very unusual procedure. this triggered my PTSD. Some people have been successful using this method. After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. www.sunsetscam.com They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. I hate those people with a passion. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . items we already possessed in the terms of the contract e originally had. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. Hopefully USA will read all of these issues; FBI please help . We decided to fight this through our credit card companies.