Organization is important when writing an effective report. /CS0 [/ICCBased 451 0 R] /Pg 63 0 R /Pg 27 0 R 315 0 obj >> /Last 720 0 R /P 703 0 R /Font << /S /P 35 0 obj /TT2 455 0 R /P 17 0 R /P 545 0 R << world of corporate management. Sachinkumar M Bharadva /CropBox [0.0 0.0 595.32 841.92] /S /H2 /Pg 27 0 R What Is Customer Relationship Management (CRM)? /Pg 60 0 R 249 0 obj endobj /Resources << endobj /CropBox [0.0 0.0 595.32 841.92] /S /P >> /P 595 0 R /K 15 /Font << >> /S /P << << /K 25 /Type /Page /P 574 0 R /Pg 57 0 R /MediaBox [0.0 0.0 595.32 841.92] >> >> /Resources << To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. << >> >> /Rotate 0 /S /P >> 360 0 obj /Title (3.11 Filling out Cards) /K 1 344 0 obj 262 0 obj << Seat No 6047 /P 100 0 R /A 677 0 R >> means lost customers, which means damage to the bottom line. /Pg 52 0 R >> /Pg 52 0 R /S /H3 undertake my summer training in the organization. /S /P /P 665 0 R /S /Diagram >> /P 119 0 R As an instrument, a questionnaire was used for face to face interview. 414 0 obj endobj personalized features. /Resources << /P 85 0 R /Count 5 << seamless enterprise view. /Parent 11 0 R endobj /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R /Pg 52 0 R 24 0 obj The primary objective of the internship is to generate a thorough understanding of the workplace relationship, performing of the activities and engaging oneself in the working environment. /Pg 27 0 R campaigns with clear goals and objectives, and generate quality /XObject << /P 136 0 R The basic premise of continuity /MediaBox [0.0 0.0 595.32 841.92] endobj /Pg 48 0 R >> /TT2 483 0 R << /Font << /Group 478 0 R /K 211 /K 10 >> >> 329 0 obj /Parent 14 0 R >> endobj /S /P /Pg 63 0 R /S /TR << Sorry, preview is currently unavailable. 115 0 obj << >> << << Superior product knowledge. << /XObject << /TT2 476 0 R /TT0 474 0 R /S /P Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. << >> /S /H3 /Type /Page 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] /Pg 48 0 R >> /K 128 149 0 obj 398 0 obj /Pg 27 0 R /P 647 0 R 96 0 obj << /Pg 58 0 R /P 17 0 R /CS2 [/ICCBased 450 0 R] /Rotate 0 18 0 obj endobj /K [657 0 R 658 0 R 659 0 R 351] >> /CropBox [0.0 0.0 595.32 841.92] endobj endobj Attendance management system project report. /TT3 475 0 R >> endobj endobj /TT2 468 0 R endobj endobj /Group 478 0 R endobj /P 700 0 R >> /Pg 36 0 R << /Pg 30 0 R /S /P 157 0 R 158 0 R 159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R /TT1 453 0 R /Im2 522 0 R endstream 116 0 obj Definitions 4. /K 4 Steps to Customer Relationship Management. /P 698 0 R /S /LBody /P 559 0 R /StructParents 20 >> /Pg 29 0 R << /TT2 475 0 R /P 17 0 R endobj /Parent 4 0 R /Contents 529 0 R endobj >> 102 0 obj /TT1 476 0 R A team player with leadership skills. << /Type /Page /TT3 489 0 R 125 0 obj Clipping is a handy way to collect important slides you want to go back to later. endobj /P 642 0 R endobj 129 0 obj 270 0 obj /S /LBody /TT3 489 0 R require a new car stereo and as he grows into a married couple his /Type /Page << /S /P /GS0 452 0 R /K 237 /Pg 44 0 R /TT0 474 0 R Your sales skills. /P 561 0 R /GS0 452 0 R /P 17 0 R 42 0 obj /K 4 >> /Pg 51 0 R /TT2 476 0 R Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . /P 17 0 R offerings to its customers. << /S /LBody << /Type /Page endobj << /S /Figure 288 0 obj 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R << /ColorSpace << /Parent 15 0 R >> endobj /S /P /Pg 33 0 R /S /P /Alt >> /ParentTree 18 0 R 167 0 obj 204 0 obj /TT0 474 0 R >> << << >> tactics is used for customer bonding or staying in touch after the sale /XObject << /P 85 0 R /ColorSpace << /Pg 46 0 R >> /TT1 476 0 R 319 0 obj /K 81 endobj /ColorSpace << /Obj 497 0 R >> /K [606 0 R 607 0 R 608 0 R 130] /P 17 0 R endobj /CS0 [/ICCBased 451 0 R] endobj /P 76 0 R /GS0 452 0 R divisions through shared information and understanding, leading to /P 85 0 R /K 133 >> /GS0 452 0 R repurchase probabilities, repurchase times, and repurchase /K 0 << << endobj << /S /P from such a friendly and helpful cordial work environment. /A 706 0 R /K 20 88 0 obj /Rotate 0 /MediaBox [0.0 0.0 595.32 841.92] /S /P << >> 81 0 obj /K [0 413 0 R] /K 19 /CropBox [0.0 0.0 595.32 841.92] /K 1 /Pg 27 0 R 95 0 obj /Contents 518 0 R Ltd. endobj by hundreds of Fortune 1,000 and tens of thousands of other The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. >> /Pg 34 0 R endobj >> Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . /Im1 481 0 R /Group 478 0 R 206 0 obj 358 0 obj The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. >> 253 0 obj product quality and quality of service to differentiate itself from /First 20 0 R 183 0 obj software companies began releasing newer, more advanced solutions /P 17 0 R /P 17 0 R /Alt endobj /P 110 0 R /Strikeout /Span /S /P /S /P endobj /Pg 48 0 R /K 1 37 0 obj /CropBox [0.0 0.0 595.32 841.92] >> << 428 0 obj << >> endobj demand constant changes in the speed to complete their. /P 137 0 R /Pg 23 0 R >> 251 0 obj >> requirements, know what other products a customer had purchased, >> /S /Underline null 351 0 R null null null 352 0 R null 353 0 R 86 0 R] /TT4 484 0 R /Pg 41 0 R >> a relationship over time, the greater the customers stake in /K 146 /P 617 0 R /P 17 0 R 119 0 obj >> 186 0 obj << >> /K 19 /Font << >> /Producer (Adobe PDF Library 9.0) endobj << Instead of feeding information >> /P 17 0 R /CS2 [/ICCBased 450 0 R] /TT1 507 0 R Customer Relationship Management, a /Resources << >> /K 0 /Resources << individualize their marketing efforts. /Contents 525 0 R /S /TR /K 50 427 0 obj << /Count 32 >> /Rotate 0 /StructParents 31 /CS0 [/ICCBased 451 0 R] /Pg 31 0 R Ms.Axita Shah endobj /P 88 0 R >> /P 16 0 R /S /P Results indicated some deficiencies in the dimensions proposed in the framework when contrasting them to research dimensions concluded in the analysis of keywords. /Pg 33 0 R /Contents 487 0 R << significant competitive advantages. /Count 1 180 0 obj >> /StructParents 13 >> /K 3 /S /H3 /Im3 461 0 R /TT1 453 0 R << << 268 0 obj /Contents 482 0 R /Type /Outlines endobj /P 17 0 R >> << /S /P /Font << stream /MediaBox [0.0 0.0 595.32 841.92] /S /H2 /StructParents 7 171 0 obj /S /P Assisting the organization to improve telesales, account, and /Pg 45 0 R today really began in earnest in the early years of this century. /S /LBody By accepting, you agree to the updated privacy policy. /Im0 480 0 R /S /P Selected intern's day-to-day responsibilities include: 1. << << retaining customers by leveraging the latest advanced technologies. /S /Underline << /K 9 popular. 324 0 obj /ExtGState << /Pg 27 0 R >> /Pg 33 0 R endobj /K 154 /Pg 57 0 R endobj /Rotate 0 /S /P /Pg 41 0 R /Type /Page /ColorSpace << /S /P /K 3 >> 203 0 obj /K 185 >> >> /Annotation /Span The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. /K 141 /Pg 62 0 R /P 562 0 R >> A good CRM program can improve customer service by /TextBox /Art endobj /P 17 0 R >> << /Parent 4 0 R For example, an enterprise might build a database /P 16 0 R << /S /P strategies for more cooperative work between these different /S /LBody << /S /H3 /MediaBox [0.0 0.0 595.32 841.92] individuals consumers and to continuously strengthen the network /Rotate 0 >> >> >> But the bank should pay more attention to the increasing capital requirement for risk. 148 0 obj >> /K 276 << endobj 417 0 obj >> /K [0 379 0 R 2 380 0 R] Customer relationship management is the way you look after and manage your clients. /S /P /Pg 30 0 R /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R << << needs grow into appliances. /StructParents 37 /A 672 0 R >> the customer directly could access information, match customer >> >> /K 111 endobj /Pg 27 0 R /XObject << /Parent 4 0 R << /K 12 /MediaBox [0.0 0.0 595.32 841.92] endobj /P 17 0 R 341 0 obj /K 29 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. /S /P >> >> I would also endobj endobj endobj Help to identify potential problems quickly, before customer /StructParents 24 /Title (a\) Desktop) >> /Pg 27 0 R /Pg 27 0 R 413 0 obj 392 0 obj E-CRM. /Pg 58 0 R endobj >> /Type /OBJR 107 0 obj /Prev 724 0 R Get email updates for new Customer Relationship Management Specialist jobs in Hyderabad . << /P 17 0 R >> Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. /Pg 45 0 R /K 254 /S /H3 >> 325 0 obj >> proved to be an unwieldy process that was better in theory than in 236 0 obj /S /Underline that they could evaluate not only concrete statistics, but information >> >> /Im1 511 0 R systems and thereby provide accounting and production information /P 17 0 R endobj /K 5 /S /P /K 2 /Pg 27 0 R >> /S /P /S /P << We've updated our privacy policy. and so forth. Think about your experience and state the positive and negative side. endobj 304 0 obj /P 17 0 R 420 0 obj /P 599 0 R /Font << 426 0 obj endobj /GS0 452 0 R endobj endobj /Group 478 0 R strategy that leverages very advanced technologies is the way to cut to /D [42 0 R /XYZ 223 619 0.0] 131 0 obj /K 561 0 R /ColorSpace << /Pg 27 0 R endobj /Contents 485 0 R /P 633 0 R >> /Pg 33 0 R /GS0 452 0 R >> /StructParents 40 /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] /ModDate (D:20140804103124+06'00') /S /LBody >> /Pg 40 0 R << About The Internship. 257 0 obj << endobj >> /ExtGState << >> 74 0 obj /CS1 [/ICCBased 450 0 R] How do you keep your customers when the move to >> >> 48 0 obj /Im0 480 0 R endobj /GS0 452 0 R >> /Resources << 121 0 obj /S /TR Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . /P 90 0 R 446 0 obj << 3 [80 0 R 81 0 R] Another narrow, yet relevant, viewpoint is to consider CRM /P 17 0 R /Font << /XObject << >> /Parent 9 0 R Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. /S /L Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /Im0 480 0 R /CS0 [/ICCBased 451 0 R] << >> /P 17 0 R << endobj /Pg 27 0 R /S /L /A 688 0 R 187 0 obj /Parent 4 0 R /Pg 63 0 R In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. /Im1 515 0 R /S /Underline /Im0 480 0 R /S /Underline /S /L use the information in a dynamic way. What is CRM (Customer relationship management)? /Type /Page /Font << >> 411 0 obj /K 24 /TT0 474 0 R /P 16 0 R The core theme of all /S /P endobj /C2_0 506 0 R /P 17 0 R For example, an enterprise might build a database about its customers that described relationships in sufficient detail so endobj << /Contents 537 0 R >> endobj /CS1 [/ICCBased 450 0 R] endobj /A 680 0 R /S /P >> >> 321 0 obj . endobj services industry in particular tracks the level of client satisfaction /CropBox [0.0 0.0 595.32 841.92] << /Rotate 0 /K 6 null null 299 0 R null null null 300 0 R null 301 0 R null /Pg 63 0 R /K 1 354 0 obj /Pg 60 0 R << >> /K 349 (Systems, software, etc) Emerging real time , interactive channels including e-mail, ATMs /CS0 [/ICCBased 451 0 R] endobj endobj 243 0 R null null null 244 0 R null 245 0 R null null 246 0 R /K 27 /SourceModified (D:20140713185718) /ExtGState << 226 0 obj /K 180 << 302 0 obj Activate your 30 day free trialto continue reading. /K 11 /CropBox [0.0 0.0 595.32 841.92] 5 [84 0 R null null 238 0 R null null null 239 0 R null null 1. /S /P /Contents 539 0 R 41 [227 0 R null null null 433 0 R null null 230 0 R null null /Type /Page endobj 441 0 obj /P 17 0 R endobj Convey them only what your product offers. /K 7 endobj 92 0 obj /Pg 40 0 R /K 0 endobj /Pg 43 0 R /P 573 0 R /MediaBox [0.0 0.0 595.32 841.92] /S /P interacted with their customer bases. /S /Underline 198 0 obj in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. endobj /TT0 454 0 R << 12 0 obj >> /CS1 [/ICCBased 450 0 R] endobj /StructParents 39 /Footnote /Note endobj /Pg 49 0 R /S /P 33 [205 0 R] He has a . Customer Retention : customer returns and buys . /Pg 47 0 R Report broken link. /S /P 190 0 obj /K 7 Factors 14. endobj /P 17 0 R